Data Entry Specialist

850 - Customer Service · Aliso Viejo, California
Department 850 - Customer Service
Employment Type Full-Time
Minimum Experience Entry-level
Compensation $16-19/hr DOE

OrthAlign, Inc., a Smart Technologies, growing medical device company, has an immediate opening for a Data Entry Specialist in our Customer Service Department.  This role is responsible for supporting two territories managing the sales order entry process for Delivered Order Forms (DOFs) and matching bill only Purchase Orders (POs). This position serves as the primary source to identify, flag, and resolve problematic DOFs and bill only POs . The Data Entry Specialist is also responsible for answering phone calls and checking voice messages, credit card processing, commission deductions, and light department reporting.

 

You will:

  • Create Sales Orders to input all DOFs into Expandable
  • Identify problematic DOFs and work to resolve them
  • Match bill only POs to the correct DOF sales orders
  • Identify problematic bill only POs and work to resolve them
  • Process credit card payments and commission deduction transactions for two territories
  • Manage incoming phone calls and messages
  • Produce basic reports to be distributed to the Sales Team at the beginning of each month

 

You need:

  • Experience in a general office/business environment of at least 1 year
  • Preferably a BS/BA degree
  • Strong proficiency using MS Office Suite (e.g., Word, Excel)
  • ŸExcellent written and verbal communication skills
  • ŸTo have a results-oriented, positive “can-do” attitude with appropriate urgency and tenacious follow-up
  • ŸThe ability to work as a collaborative team member as well as independently
  • ŸExcellent attention to detail, producing high quality output appropriate to broader context
  • ŸFlexibility and strong organizational skills with ability to prioritize multiple tasks
  • ŸSound judgment when making decisions and communicating with peers and management
  • ŸKnowledge and basic understanding of an ERP system (preferred)
  • ŸSimple math skills
  • ŸGood memory skills
  • ŸProblem analysis and problem-solving skills


We offer:

  • Innovative products
  • Awesome benefits
  • Great coworkers
  • An evolving, engaging culture, and workspace

 

It is an exciting time at OrthAlign - make your next career move with us!

 

Please note that we are unable to provide any type of sponsorship at this time.

Thank You

Your application was submitted successfully.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

  • Location
    Aliso Viejo, California
  • Department
    850 - Customer Service
  • Employment Type
    Full-Time
  • Minimum Experience
    Entry-level
  • Compensation
    $16-19/hr DOE